Privacy policy
Overview
What Is Covered in this Privacy Statement?
This Privacy Statement contains information on how Atduty, Inc. (“we”), processes certain categories of data relating to individual persons.
- If you are a visitor to our website, www.Atduty.com, please see the section "Website Privacy" below for a comprehensive description of our data processing practices with respect to data about you.
- If you are an end user of Atduty Field Service Software, please see the section "Software End User Privacy" below for information on how we handle your data when you use our software.
- Atduty reserves the right to amend this policy at anytime and the revised policy will take effect on the date posted on the Atduty website.
How Can You Contact Us?
If you have questions or concerns regarding this Privacy Statement, please feel free to contact us by email at
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or write to us at:
1250 Oakmead Parkway, Suite 210,
Sunnyvale, CA 94085, USA
Website Privacy
What Is Covered by This Section?
The paragraphs in this section describe how we use and disseminate information collected about Website Visitors through our Website. It does not cover any other data processing activities.
Your Use of the Public Website Implies Consent.
Your use of the Website signifies your acceptance of this Privacy Statement. If you do not agree or are not comfortable with any policy described in this Privacy Statement, your remedies are to discontinue your use of the Website.
If You Don't Volunteer Any Personal Data, We Won't Collect Any Through the Website.
We use cookies and various traffic tracking technologies to monitor the use of our Website. We collect such data related to IP addresses but do not link it to any personally identifiable information (such as names and email addresses) that you may voluntarily submit to us through other means (except as described below, in "Agents and Service Providers").
Agents and Service Providers.
We may engage data processing agents and service providers that assist us in the processing of personally identifiable information that Website Visitors may volunteer through the Website, as well as electronic messages and traffic data that is linked to IP addresses. Such third parties process data only on our behalf and are contractually obligated to refrain from using such data for their own purposes. Each time visitors visit our Website after they have submitted a Web Form to us or clicked on a particular link in a marketing email from us, we maintain a record of certain information about their visit including the pages viewed on our Website, the time of the visit, the order of pages accessed and the amount of time such visitors spend at each page. We use this information to better tailor our services to our visitors.
Use of Cookies.
A cookie is a small text file containing information that a web browser transfers to your computer's hard disk for record-keeping purposes. On the Website, we may use cookies to analyze our site traffic patterns, but, except as described above, we link cookies only to IP addresses and not any personally identifiable information about Website Visitors (such as names or email addresses). For example, we currently use third party service providers (e.g. Google Analytics) to analyze traffic to the Public Website. Other than as mentioned above, the software used by us does not have a database of individual profiles for each visitor connected to personally identifiable information. This third party software uses cookies to track non-personally identifiable information, and links cookies only to IP addresses and aggregate data about the traffic to the Website. Most web browsers automatically accept cookies. Please consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the Website, but some features may not be available and you may not be able to take advantage of offers or activities regarding online registration, which includes online sales.
Volunteered Information Collected on the Website.
Website Visitors may contact us in a variety of ways, including, without limitation, by completing the Web Forms described in the table below. Contact information, such as name, address, email addresses and/or phone number, is typically provided when using these methods. This information is used to provide the services that are requested by the Website Visitor (e.g. to respond to your request for further information about us or our services, to send you a newsletter or White Paper if you request them, to send you free software, etc.). We do not sell your name to an independent third party. Website Visitors may sign up to receive various information or services from us, including the following: (i) free trials of our services, (ii) White Papers, (iii) product demonstrations, (iv) our Webinars or those of other third parties. We may send promotional emails to Website Visitors who have sent us such Web Forms. We may provide your information from these Web Forms to certain of our authorized resellers to communicate information to you about our services. We also allow Website Visitors to contact us by email with questions, comments or requests. The information collected from these emails is used to reply to such questions, comments, or requests. Sometimes we file visitor's comments, so that we can improve the Website in the future.
Disclosure to Third Parties.
In the course of our normal business activities, we do not share personally identifiable data about Website Visitors with any independent third parties, other than with our agents and service providers as described in the preceding paragraphs "Agents and Service Providers" and "Volunteered Information Collected on the Website." In particular, we are not in the business of selling, renting or loaning personally identifiable information to independent third parties. Nevertheless, we may have to disclose information to third parties when required by law or under the good-faith belief that such disclosure is necessary in order to conform to applicable law, comply with legal process served on us, or to protect the property or interests, its agents and employees, or the personal safety of others, or the public. Under such circumstances, we may be prohibited by law, court order or other legal process from providing notice of the disclosure, and we reserve the right to not provide such notice in its sole discretion. If we become involved in a merger, acquisition, or any form of sale of some or all of our assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.
Links to Other Sites.
The Website may contain links to other sites. We are not responsible for the privacy practices of any sites other than our own. This section on "Website Privacy" applies only to information collected by us on the public website. We may use service providers to collect certain information about those users who register for our webinars including the user's name, title, company name, physical address, email address, phone number, web address, job title, company size, and job function. Our service providers then provide us this information so that we may follow-up to provide our services to such users.
Software End User Privacy
What Is Covered by This Section?
The paragraphs in this section provide information on how we use our End User data within our Atduty Field Service Software. The information captured by our software when End Users enter or import the data is kept highly secured and is our Top Priority. We do not sell or engage in any activity pertaining to selling such data to any of our partners, 3rd party companies or any affiliates. We do not share such data to any 3rd party unless explicitly directed by our End User to do so or as described in the below paragraphs.
Atduty may transfer personal data when legally required to do so.
Atduty will not transfer personal data to other entities without authorization or request from our client unless Atduty is legally required to do so, for example, by a court order or subpoena.
Access by Atduty employees.
Access to private and confidential data on our systems is limited to only those employees with a specific need to retrieve this information. Atduty uses commercially reasonable computer security safeguards to protect its databases and servers against risks of loss, unauthorized access, destruction, misuse, modification, or inadvertent or improper disclosure of data. These risks, however, cannot be completely eliminated and Atduty therefore cannot guarantee complete security of any information you transmit to us, and this information is transmitted at your own risk.
Security Features
- Atduty uses 128-bit SSL encryption to ensure that all communication between your browser, mobile device and our Software application is secure.
- All your data is stored in highly secured facilities across various geographic regions that are under 24x7 vigilance
- Atduty does not store your billing information such as credit card details
- Atduty does not store your password required to access Atduty Field Service Software
- Atduty does not store or import any of your company’s sensitive data such as employee SSN, bank account details, credit card numbers
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