What Is Covered in this Privacy Statement?
This Privacy Statement contains information on how Atduty, Inc. (“we”), processes certain categories of data relating to individual persons.
- If you are a visitor to our website, www.Atduty.com, please see the section "Website Privacy" below for a comprehensive description of our data processing practices with respect to data about you.
- If you are an end user of Atduty Field Service Software, please see the section "Software End User Privacy" below for information on how we handle your data when you use our software.
- Atduty reserves the right to amend this policy at anytime and the revised policy will take effect on the date posted on the Atduty website.
How Can You Contact Us?
If you have questions or concerns regarding this Privacy Statement, please feel free to contact us by email at
or write to us at:
1250 Oakmead Parkway, Suite 210,
Sunnyvale, CA 94085, USA
What Is Covered by This Section?
The paragraphs in this section describe how we use and disseminate information collected about Website Visitors through our Website. It does not cover any other data processing activities.
Your Use of the Public Website Implies Consent.
Your use of the Website signifies your acceptance of this Privacy Statement. If you do not agree or are not comfortable with any policy described in this Privacy Statement, your remedies are to discontinue your use of the Website.
If You Don't Volunteer Any Personal Data, We Won't Collect Any Through the Website.
Agents and Service Providers.
We may engage data processing agents and service providers that assist us in the processing of personally identifiable information that Website Visitors may volunteer through the Website, as well as electronic messages and traffic data that is linked to IP addresses. Such third parties process data only on our behalf and are contractually obligated to refrain from using such data for their own purposes. Each time visitors visit our Website after they have submitted a Web Form to us or clicked on a particular link in a marketing email from us, we maintain a record of certain information about their visit including the pages viewed on our Website, the time of the visit, the order of pages accessed and the amount of time such visitors spend at each page. We use this information to better tailor our services to our visitors.
Volunteered Information Collected on the Website.
Website Visitors may contact us in a variety of ways, including, without limitation, by completing the Web Forms described in the table below. Contact information, such as name, address, email addresses and/or phone number, is typically provided when using these methods. This information is used to provide the services that are requested by the Website Visitor (e.g. to respond to your request for further information about us or our services, to send you a newsletter or White Paper if you request them, to send you free software, etc.). We do not sell your name to an independent third party. Website Visitors may sign up to receive various information or services from us, including the following: (i) free trials of our services, (ii) White Papers, (iii) product demonstrations, (iv) our Webinars or those of other third parties. We may send promotional emails to Website Visitors who have sent us such Web Forms. We may provide your information from these Web Forms to certain of our authorized resellers to communicate information to you about our services. We also allow Website Visitors to contact us by email with questions, comments or requests. The information collected from these emails is used to reply to such questions, comments, or requests. Sometimes we file visitor's comments, so that we can improve the Website in the future.
Disclosure to Third Parties.
Links to Other Sites.
The Website may contain links to other sites. We are not responsible for the privacy practices of any sites other than our own. This section on "Website Privacy" applies only to information collected by us on the public website. We may use service providers to collect certain information about those users who register for our webinars including the user's name, title, company name, physical address, email address, phone number, web address, job title, company size, and job function. Our service providers then provide us this information so that we may follow-up to provide our services to such users.
Software End User Privacy
What Is Covered by This Section?
The paragraphs in this section provide information on how we use our End User data within our Atduty Field Service Software. The information captured by our software when End Users enter or import the data is kept highly secured and is our Top Priority. We do not sell or engage in any activity pertaining to selling such data to any of our partners, 3rd party companies or any affiliates. We do not share such data to any 3rd party unless explicitly directed by our End User to do so or as described in the below paragraphs.
Atduty may transfer personal data when legally required to do so.
Atduty will not transfer personal data to other entities without authorization or request from our client unless Atduty is legally required to do so, for example, by a court order or subpoena.
Access by Atduty employees.
Access to private and confidential data on our systems is limited to only those employees with a specific need to retrieve this information. Atduty uses commercially reasonable computer security safeguards to protect its databases and servers against risks of loss, unauthorized access, destruction, misuse, modification, or inadvertent or improper disclosure of data. These risks, however, cannot be completely eliminated and Atduty therefore cannot guarantee complete security of any information you transmit to us, and this information is transmitted at your own risk.
- Atduty uses 128-bit SSL encryption to ensure that all communication between your browser, mobile device and our Software application is secure.
- All your data is stored in highly secured facilities across various geographic regions that are under 24x7 vigilance
- Atduty does not store your billing information such as credit card details
- Atduty does not store your password required to access Atduty Field Service Software
- Atduty does not store or import any of your company’s sensitive data such as employee SSN, bank account details, credit card numbers